تعیین عوامل مؤثر بر موفقیت مدیریت دانش در شبکه‌های بهداشت و درمان استان بوشهر: 1392

Introduction: Organizations require knowledge management and the use of information to increase work efficiency. The purpose of this study was to determine the success factors of knowledge management in health center networks in Bushehr province in 2013. Methods: The study was a descriptive - correlational and applied survey. The study population (240 patients) included health care staff in four Health Network Centers: Tangistan, dashti, Bushehr, and Dashtestan in Bushehr province in 2013. Using Morgan Table, 160 samples were randomly selected. Data was collected by a questionnaire (knowledge management factors) consisting of 32 questions designed by Moghimi. The content validity of the questionnaire was confirmed by highly qualified teachers. Cronbach’s alpha coefficient was used to determine reliability (.9). Friedman test and factor analysis were used to analyze the data. Results: All factors (staff training, benchmarking, performance measurement, knowledge structure, information system infrastructure, organizational culture, employee participation and staff empowerment leadership and the commitment of senior managers and valuable team work) showing the average ranking of above 3, influence knowledge management in healthcare network centers in Bushehr province. In this ranking, on the basis of Friedman test, the participation of employees with an average of 6.74 had the highest influence and knowledge structure with an average of 4.09 had the lowest influence on knowledge management. Conclusion: In the networks of health care, all the above factors appeared to have a significant effect on knowledge management. Determining and prioritizing the effective factors of knowledge management in health care environments would lead to better services facilitating learning and research.